Return & Refund Policy
Effective Date: July 7, 2026
Thank you for shopping with Yoga Studio. We are committed to providing high-quality yoga and fitness products. If you are not completely satisfied with your purchase, we’re here to help.
Return Eligibility
You may request a return within 7 days of receiving your order.
To be eligible for a return:
- The product must be unused, unwashed, and in its original condition.
- The item must be returned in its original packaging with all tags, accessories, and manuals included.
- Proof of purchase or order confirmation is required.
Non-Returnable Items
The following items are not eligible for return:
- Used or damaged products due to customer misuse.
- Products without original packaging or missing accessories.
- Products damaged after delivery due to improper handling.
- Gift cards, promotional items, or customized products.
Damaged, Defective, or Incorrect Items
If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery.
Please provide:
- Your Order Number
- Photos of the product and packaging
- A brief description of the issue
After verification, we will arrange a replacement or issue a full refund at no additional cost.
Refund Process
Once your returned item is received and inspected, we will notify you of the status of your refund.
If approved:
- Refunds will be processed to the original payment method.
- The refund may take 5–10 business days to appear in your account, depending on your bank or payment provider.
Exchanges
We offer exchanges only for products that are:
- Damaged during shipping
- Defective
- Incorrectly shipped
Exchanges are subject to product availability.
Return Shipping
- If the return is due to our mistake (wrong, damaged, or defective item), we will bear the return shipping cost.
- For returns due to change of mind or incorrect ordering by the customer, the customer is responsible for return shipping charges.
Order Cancellation
Orders may be cancelled before they are shipped.
Once an order has been dispatched, it cannot be cancelled. However, you may request a return after receiving the product, subject to this policy.
Contact Us
If you have any questions regarding this Return & Refund Policy or need assistance with a return, please contact our customer support through our Contact Us page or the email address provided on our website.
We appreciate your trust in Yoga Studio and thank you for choosing us for your yoga and fitness needs.